Welcome to our website. By accessing, browsing, or using our services, you agree to comply with and be bound by the following Terms & Conditions. These terms govern your use of our website, bookings, tours, content, and all related services. Please read them carefully before proceeding.
If you do not agree with any part of these terms, you should discontinue use of our website and services immediately.
Use of Website
Our website is intended for personal, non-commercial use only. You agree not to misuse the website in any way that may harm its operation, security, or reputation. Any attempt to interfere with the website’s functionality, data, or user experience is strictly prohibited.
You must ensure that all information you provide on our website is accurate, complete, and up to date. We are not responsible for errors caused by incorrect information submitted by users.
Bookings and Services
All tour bookings, reservations, and related services are subject to availability and confirmation. Once a booking is confirmed, it becomes binding under these terms.
We reserve the right to refuse or cancel any booking due to:
Unavailability
Safety concerns
Incorrect pricing
Suspected fraudulent activity
Violation of these Terms & Conditions
It is your responsibility to review your booking details carefully before final confirmation. Any changes requested after confirmation may be subject to additional charges.
Pricing and Payments
All prices displayed on our website are subject to change without prior notice. Prices may vary based on availability, season, and operational costs.
Full or partial payment may be required at the time of booking depending on the service selected. By making a payment, you confirm that you are authorised to use the payment method provided.
We are not responsible for bank charges, currency conversion fees, or transaction delays caused by third-party payment providers.
Cancellations and Refunds
Cancellation and refund policies vary depending on the tour, service, or supplier. Specific cancellation terms will be communicated at the time of booking.
Refunds, if applicable, will be processed to the original payment method within the stated processing timeframe. We are not responsible for delays caused by banks or payment gateways.
No refunds will be provided for:
Missed tours due to late arrival
Failure to carry required travel documents
Voluntary withdrawal from a tour after commencement
Tour Responsibilities and Participation
By participating in any tour or activity, you acknowledge that travel involves inherent risks, including weather conditions, physical activity, and unforeseen circumstances.
You agree to follow all safety instructions, local laws, and guide directions during the tour. We reserve the right to remove any participant from a tour without refund if their behaviour endangers others or disrupts the experience.
You confirm that you are physically and mentally capable of participating in the selected tour.
Limitation of Liability
We act as a service provider and booking facilitator. While we take all reasonable steps to ensure services are delivered safely and professionally, we are not liable for:
Personal injury, loss, or damage during tours
Delays caused by weather, traffic, or natural events
Acts of third-party suppliers or operators
Loss of personal belongings
Force majeure events beyond our control
Your participation in any tour is at your own risk.
Intellectual Property
All content on this website, including text, images, logos, videos, designs, and branding, is our intellectual property or used under licence. You may not copy, modify, reproduce, distribute, or use any content without prior written permission.
Unauthorised use of our content may result in legal action.
Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. All data collected through our website is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information for booking, communication, and service improvement purposes.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. We do not control these websites and are not responsible for their content, security, policies, or practices.
Accessing third-party websites is done at your own discretion and risk.
Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website after changes are made constitutes acceptance of the revised terms.
We encourage you to review this page periodically.
Governing Law
These Terms & Conditions are governed by the applicable laws of the operating jurisdiction. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the relevant courts.